The standard delivery time will be a maximum of 4 business days, once the payment of the order has been confirmed.

Orders placed on a business day before 11:00 am may be delivered the same day.

The delivery will be made to the shipping address entered and it must be reviewed and signed by the buyer, who must be of legal age and present their identification and the credit card with which they made the purchase. Deliveries will only be made to the holder of the credit card used for the purchase.
In case you have entered the wrong delivery address, the delivery time may be longer or the order may not arrive. Neither nor the logistics operator are responsible for delivery addresses entered incorrectly by the buyer or for destinations and / or addresses not included in the coverage that the assigned carrier has. reserves the right not to deliver to some destinations for security reasons to avoid jeopardizing the physical integrity of drivers and attendants at the time of delivery. In case of not being able to make the delivery safely, we will be contacting you to inform you that you must pick up the package.
If there is no person who receives the merchandise, it will be tried again within 24 or 48 business hours, up to a maximum of 2 more attempts. A visit notice will always be left at the recipient’s address.

After the aforementioned attempts, the package will be returned to a so that the customer can collect it directly.

In cases where the delivery is in condominiums, residential, etc. with restricted access. The product will be delivered at the reception or checkpoint, only to the customer, identified with his personal identification document and credit card with which he made the purchase.
Before receiving your order, check that the product is not open or with signs of violation of the security seals. Similarly, check the condition of the packaging or boxes. If you find any sign of alteration in them, refrain from receiving the product and make the respective annotation in the delivery guide.
Claims for abuse, deterioration, discoloration, scratches, bumps, incorrect use, lack will not be accepted. of use, neglect or use different from that for which it was designed. For more information, see the terms and conditions of the guarantee.

Delivery hours are Monday through Friday from 8:00 am to 6:00 pm.